+What is your cancellation policy?
Please note that we do not offer refunds but honor a 48-hour cancellation policy in order to reschedule your reservation. If you cancel before 48 hours, you will receive a credit for the amount you paid in your account. We are a reservation-based school, and our classes require purchasing of ingredients for our classes ahead of time based on our class attendance.
+How do gift certificates work?
Our gift certificates can be purchased in any amount and do not expire. Each certificate has a redemption code on the front which can be redeemed on our calendar. Gift certificates can be purchased and delivered online or you can have them sent by mail to your recipient and can also be purchased over the phone. Gift certificates are only available for recreational classes or series and cannot be redeemed for private events or in-store merchandise. For more info on gift certificates, click here.
+What is the class format?
Our cooking and baking classes are 3 hours long and focus on learning classic techniques in a warm and inviting kitchen. We offer some 4 to 6 hour workshops and series. Please visit our Class Calendar for our complete schedule.
+Where are you located?
We are located on the 3rd floor of the Santa Monica Place Shopping Center at the end of Third Street Promenade.
+Where do I park?
The Santa Monica Place Shopping Center has 2 Parking Garages. Parking Garage 7 and 8 are run by the City of Santa Monica, so we aren’t able to validate. You can either enter Parking Garage 7 on Broadway & 3rd or and Parking Garage 8 off Colorado.
+What do I bring?
All you need to bring is your appetite! Please wear closed-toed shoes for safety and avoid wearing perfume. We encourage you to bring your a container or two with you to class in case you have any extras.
+Can I bring a group of people?
Yes! We specialize in Private Parties. You can celebrate a birthday for an adult or child, or have your next team-building event at The Gourmandise School. Just contact email@example.com.
+Do I get to keep the recipes?
Yes! We hand you a printout of recipes for you in class and have pens ready for you to follow along and take notes. You will also receive the recipes via email after class.
+Do parents attend the kids classes with their child?
No, our kids classes are just for kids. Our seasoned Staff Instructor and Kitchen Assistants are well-equipped to handle the kiddos. Parents just drop off their kids and can enjoy shopping or dining at Santa Monica Place, or even take in a movie at the Arclight Cinema right next door!
+How long are your classes?
Most of our classes are 3 hours long. Some of our workshops or specialty classes may last 4 or 6 hours. Our Series Courses are also usually about 3 hours, once a week for 4, 8 or 10 weeks.