Coronavirus (COVID-19) Company Policy
The Gourmandise School
IN PERSON CLASSES
Our classes are held in our spacious commercial kitchens on the third floor of Santa Monica Place. Class size has been reduced to no more than 8 students with each student working independently at one of our enclosed work stations.
Our Date Night classes have each pair of students working together at one of these stations.
Your health, safety and comfort and that of our staff are paramount to us and your experience.
We ask and require that you stay home if you have any cold or flu systems and that you wear a mask upon entering our space. Upon arrival to class, you will be greeted by our receptionist and a sanitizing dispenser and escorted to the hand sink to wash your hands, and then to your station, where your chef instructor will guide you through our sanitation procedures.
Please arrive on time in comfortable attire, face mask and closed-toed shoes.
Note that we do not offer refunds but honor a 48-hour cancellation policy in which you may receive a credit to your account for the amount that you paid.
Food will be served on disposable plates. Individual utensils will be given to each student for cooking, baking, tasting and eating.
All cookware is cleaned and sanitized before presented in the classroom kitchens. Kitchen are fully cleaned and sanitized between classes.
GENERAL HYGIENE RULES FOR STUDENTS AND STAFF
- Wash your hands after using the toilet, before eating, and if you cough/sneeze into your hands. Wash hands for at least 20 seconds with soap and warm water.
- You can also use the sanitizers you’ll find around the office, but not in lieu of hand washing.
- Cough/sneeze into your sleeve, preferably into your elbow. If you use a tissue, discard it properly and clean/sanitize your hands immediately.
- Avoid touching your face, particularly eyes, nose, and mouth with your hands to prevent from getting infected.
- If you find yourself coughing/sneezing on a regular basis, avoid close physical contact with your coworkers and take extra precautionary measures (such as requesting sick leave).
Each morning our staff confirms if they have any of the following symptoms, and if they do are asked to go home. Our students in class will be asked the same upon arrival and if a concern exists may be asked to reschedule their class.
- Loss of taste or smell
- Aches and pains
- Runny or stuffy nose
- Sore throat
- Shortness of breath
Please note that we do not offer refunds for classes purchased, but honor a 48-hour cancellation policy. If you cancel your class before 48 hours, you will receive a class credit for the amount you paid in your account. We are a reservation-based school, and our classes require purchasing of ingredients and adequate staffing ahead of time, which is based on class attendance.
Given the current COVID-19 crisis, we had been required by the state of California to halt classes in the school temporarily. This has put a considerable strain on our employees and our operation.
If you sign up for a class and the class is cancelled due to government regulations, you will receive an account credit in the full amount of the class to be used towards any future online or in person class. We will not be issuing refunds for any cancelled classes.
We cannot honor gift certificates, vouchers, or discount codes once enrolled in the class. Class credit are not valid for gift certificates, events or in-store merchandise.
Gift Certificates are not valid for private events or in store merchandise.
We hope you and your loved ones are well, and are looking forward to getting back in the kitchen with you!
Our Gift Certificates can be purchased in any amount and do not expire. Each certificate has a redemption code on the front which can be redeemed on our calendar. Gift certificates can be purchased and delivered online or you can have them sent by mail to your recipient and can also be purchased over the phone. Gift certificates are only available for recreational classes or series and cannot be redeemed for private events or in-store merchandise. For more info on Gift Certificates, click here.
Our cooking and baking classes are 3 hours long and focus on learning classic techniques in a warm and inviting kitchen. We offer some 4 to 6 hour workshops and series. Please visit our Class Calendar for our complete schedule.
All classes are “hands-on”, unless otherwise stated. In our Series Courses, each student works individually. In most all other classes, students are paired up with typically one other student.
Given the current COVID-19 crisis, all classes are reduced to 8 students maximum and each student will be working individually.
We are located in downtown Santa Monica, CA on the 3rd floor of the Santa Monica Place Shopping Center at the end of Third Street Promenade, between Nordstrom and Bloomingdale’s. Also steps away from the Arclight Cinemas.
The Santa Monica Place Shopping Center has 2 Parking Garages. Parking Garage 7 and 8 are run by the City of Santa Monica, so we aren’t able to validate. You can either enter Parking Garage 7 on Broadway & 3rd or and Parking Garage 8 off Colorado.
All you need to bring is your appetite! Please wear closed-toed shoes for safety and avoid wearing perfume. We encourage you to bring your a container or two with you to class in case you have any extras.
We also sell a variety of sizes of reusable containers you may purchase in our shop. Each student gets 10% off of our shop the day of their class. All students over 21 years of age may bring their own beer or wine.
Yes! We specialize in Private Parties. You can celebrate a birthday for an adult or child, or have your next team-building event at The Gourmandise School. Just contact [email protected].
Yes! We hand you a printout of recipes for you in class and have pens ready for you to follow along and take notes. You will also receive the recipes via email after class.
No, our kids classes are just for kids. Our seasoned Staff Instructor and Kitchen Assistants are well-equipped to handle the kiddos. Parents just drop off their kids and can enjoy shopping or dining at Santa Monica Place, or even take in a movie at the Arclight Cinema right next door!
Given the current COVID-19 crisis, we will not be offering dropoff kids classes at this time. We are offering parent & child classes where parents are able to come to class with their children.
Most of our classes are 3 hours long. Some of our workshops or specialty classes may last 4 or 6 hours. Our Series Courses are also usually about 3 hours, once a week for 4, 8 or 10 weeks.
If you have a food allergy, please notify the school when you book your class by emailing the Receptionist. The Gourmandise School classes use common foods and ingredients in our classes including shellfish, seafood, fruits and vegetables, nuts, meats, spices, wheat flours, etc. – not all ingredients will be listed in the course description. When a student makes us aware that they have an allergy, we will make the instructor and kitchen staff aware and modify the ingredients for the individual. We are unable to remove that specific ingredient relating to one student’s allergy from the class entirely.
For Private Parties, we will remove any ingredients or foods for the class or event upon request.
The Gourmandise School kitchen does contain nuts.